Privacy Policy

This Privacy Policy explains how Groupe Syntra Tech collects, stores, uses, and protects personal information obtained through this website. By accessing the website or placing an order, you acknowledge and agree to the practices described within this policy.

Information We Collect

We may collect personal information including your full name, email address, telephone number, billing details, delivery address, and order information when you interact with our website or place an order.

Additional technical information such as browser type, IP address, device information, and website activity may also be collected automatically to improve website functionality, security, and user experience.

Use of Personal Information

Personal information is used to process orders, provide customer support, manage deliveries, verify transactions, and communicate updates related to purchases or services.

We may also use collected information to improve website performance, analyse customer interactions, prevent fraudulent activity, and optimise the overall shopping experience.

Payment Security

Payments are processed through secure third-party payment providers using industry-standard encryption and security technologies. Groupe Syntra Tech does not store complete payment card details or confidential banking credentials directly on this website.

Sharing Information

Certain information may be shared with delivery companies, payment processors, technical service providers, or legal authorities when required to complete services or comply with legal obligations.

Groupe Syntra Tech does not sell, rent, or trade personal information to third parties for advertising or unrelated commercial purposes.

Data Retention

Personal information may be retained for a reasonable period to fulfil contractual obligations, maintain business records, process refunds, comply with legal requirements, and resolve disputes where necessary.

Cookies & Website Analytics

This website may use cookies and analytics technologies to enhance browsing functionality, remember preferences, measure website performance, and improve user experience.

Users may disable cookies through their browser settings, although certain website functions may become limited as a result.

User Rights

Depending on applicable regulations, users may request access to personal data, correction of inaccurate information, or deletion of stored information where legally permitted.

Requests regarding personal information or privacy-related concerns may be submitted directly through our contact email.

Policy Updates

Groupe Syntra Tech reserves the right to modify or update this Privacy Policy at any time to reflect operational, legal, or technical changes. Updated versions will become effective once published on the website.

Contact Information

For questions related to this Privacy Policy or personal data handling practices, please contact us at info@groupesyntratech.com.